Business English for Sales & Customer Relations

Are you ready to communicate confidently, lead with clarity, and boost your impact in global sales and customer relations with Business English for Sales?

Whether you’re presenting to clients, handling objections, or closing a deal—your English skills matter more than ever.

This page is designed for professionals like you—ambitious, skilled, and working in dynamic global industries like tech, marketing, HR, and finance. If you’re a team lead, project manager, or specialist aiming to level up your communication, you’re in the right place.

Speak Confidently, Build Rapport, and Close More Deals

Struggling to communicate effectively in sales?

You're not alone. Many professionals face challenges in customer interactions due to language barriers. But with the right Business English for Sales training, you can:

✅ Persuade clients naturally with polished language
✅ Handle objections smoothly without losing confidence
✅ Close deals faster with clear, compelling communication
✅ Build stronger relationships through active listening and rapport

Join my online Business English classes tailored for sales professionals like you—designed to boost your fluency, confidence, and success rate.

Why Focus on Business English for Sales?

In high-stakes sales conversations and client-facing roles, strong Business English for Sales isn’t just a plus—it’s a necessity.

✅ Empowerment: Equip yourself with the language skills to lead confidently and effectively.
✅ Professional Growth: Unlock promotions, earn trust, and grow into leadership roles.
✅ Confidence: Speak naturally and clearly in emails, calls, and presentations.
✅ Influence: Persuade and negotiate like a pro—with confidence and cultural awareness.

You’re not alone if you feel nervous presenting in English or unsure how to lead a sales call fluently. But there’s a clear, achievable path forward.

What You’ll Learn in My Business English Sales Program

My online classes are practical, interactive, and tailored to real business situations. I focus on language you’ll actually use—with clear explanations, roleplays, and personalized feedback.

1. Key Vocabulary for Sales

Learn essential sales terms and persuasive phrases to sound professional in negotiations.

📌 Examples:

• "This solution aligns perfectly with your needs."
• "Let me walk you through the key benefits."

2. Building Rapport with Clients

First impressions matter. Discover how to:
✔ Use small talk effectively
✔ Mirror tone and body language (even in virtual meetings)
✔ Establish trust quickly

3. Understanding Customer Needs

Ask the right questions to uncover pain points:
🔹 "What challenges are you currently facing?"
🔹 "How can we make this process easier for you?"

4. Product Descriptions & Benefits

Move from features to benefits with persuasive language:

❌ "This software has AI integration."
✅ *"This AI tool saves your team 10+ hours per week by automating tasks."*

5. NEPQ (Needs, Expectations, Problems, Questions)

A proven framework to structure sales conversations and tailor your pitch.

6. Closing a Sale

Confidently ask for the sale with phrases like:

💡 "Would you like to move forward with this today?"
💡 "Shall I prepare the contract for you?"

7. Handling Rejections & Objections

Turn "no" into "not yet" with techniques like:

🛡️ "I understand your concern—let me address that."
🛡️ "What would make this a better fit for you?"

8. Polite Persuasion Techniques

Influence without pressure:
✨ "Many clients in your industry found this extremely helpful because..."
✨ "Would it make sense to try this for a month?"

9. Active Listening in Sales

Show customers you truly understand them by:
✔ Paraphrasing their concerns
✔ Asking follow-up questions
✔ Avoiding interruptions

10. Dealing with Difficult Customers

Stay calm and professional with strategies like:
⚖️ "I appreciate your feedback—let’s find a solution together."

11. Roleplaying Sales Scenarios

Practice real-life dialogues to boost confidence before client meetings.

Meet Ana—Just Like You

Ana works in marketing at a fast-paced tech company in Mexico City. She’s recently been asked to lead presentations and pitch to international clients. She knows her ideas are good—but she worries her English isn’t.

In my classes, Ana gained:

• The confidence to speak up in meetings.
• The vocabulary to sound natural and persuasive.
• The structure to deliver professional presentations.

Now?

She’s closing more deals—and getting noticed by senior management.

Why Improve Your Sales English?

If you're in tech, finance, marketing, or HR, strong English sales skills can:

🚀 Increase your promotion chances – Leaders need persuasive communication.
💼 Win more clients – Clear, confident pitches lead to higher conversions.
🌍 Expand your global opportunities – Work with international clients effortlessly.

But you might be thinking:

❓ "What if I make mistakes?" → Mistakes are normal—clients care about clarity, not perfection.
❓ "I don’t have time to practice." → My courses are designed to fit busy schedules with flexible schedules, times and classes.

Why Students Love These Classes

✔ Time-Efficient: Lessons designed for busy professionals—learn at your pace.

✔ Culturally Aware: Content respects high-context communication styles and avoids “one-size-fits-all” advice.

✔ Action-Focused: Every session gives you skills you can use immediately.

✔ Career-Driven: Learn what truly matters for your next step—whether that’s a promotion, a pitch, or a big presentation.

✔ Personalized Training – Focused on your industry (tech, finance, marketing, etc.).

✔ Real Sales Scenarios – Roleplays for presentations, negotiations, and objections.
✔ Confidence-Building – Overcome nervousness with structured practice.
✔ Flexible Learning – Study online at your pace.

Take the Next Step

If you’re ready to:

• Communicate with confidence in global sales situations
• Speak English that sounds natural, professional, and persuasive
• Build relationships that lead to trust—and to deals

Book a TRIAL CLASS today and discover how I can help you succeed.

Let’s transform the way you communicate—so your skills, ideas, and ambition come through clearly in every conversation.

#BusinessEnglishForSales #SalesCommunicationSkills #CustomerServiceEnglishCourse #ConfidentCommunication #EnglishForProfessionals #SpeakToLead #WorkplaceEnglish #SalesSuccess

Why my online classes work

Many advanced learners like you feel stuck at the “understand but can’t speak confidently” stage. My classes are different because they:

Focus on natural, real-world English

Use roleplays to practice real situations

Include British idioms, slang, and accent training

Give personalised feedback, so you sound authentic

Build fluency, spontaneity, and confidence

You'll learn to speak without overthinking, feel less awkward, and actually enjoy talking to people in English.

Why choose me?

• I have 15 years of experience running Hotels, Restaurants and bars for large companies as well as for an independent franchisee.

• 10 years experience running my own online business and two brick and mortar stores selling collectables. (Mainly Action Figures, Pokémon and TCGs)

• Social media experience: I have a YT channel, FB, IG and Twitter accounts as well as Pinterest and TikTok. (Action Figures, Pokémon and TCGs)

• Experience in on line sales, I have had a Shopify store for 10+ years. (Mainly Action Figures, Pokémon and TCGs)

• 20+ years teaching experience (both in-person and online)

• I previously taught at and international school in Bangkok, Thailand for 12 years.

• I have taught at an International school for 3 years in Hezhou CHINA.

• I am currently teaching students of all ages at a local language centre in Bangkok, Thailand.

All this enables me to give you a unique blend of experience both as a tutor and a business person to give you realistic, useful, everyday knowledge of how to use Business English in real-life situations.

Classes will include real-life conversations, interactions, role-plays, audio, grammar, pronunciation and exercises, in what a term as "situational" classes.

I will give you friendly yet professional support to create a trusting environment where you can express yourself freely and receive the guidance you need to advance. I also use several tools to give you real-time analysis of your speaking, reading, writing skills.

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